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Mission and Vision
Vision
To be the
recognized leader and preferred provider of outsourced
non-product commodity purchasing and supply chain logistics services;
and our clients #1 choice.
Mission
To create
value by:
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Aggregating, leveraging and sourcing non-product purchasing
(including freight) commodity requirements.
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Analyzing
the client’s supply chain operation, recommending improvements
and (if required) implementing management solutions.
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Implementing technology-based, order fulfillment, audit and
payment systems to improve supply chain performance.
Quality at
TDS
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- All TDS Corporate
Services employees are committed to meeting
our customers’ expectations. We strive to accomplish
this by implementing a program focused on continuous
improvement of services that meet the expectations and
needs of our customers.
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- Dedication to quality
in our service is the top priority of all TDS
employees.
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- Our goal is to achieve
and maintain a reputation of excellence throughout the
logistics industry, by providing accurate, timely
service to our customers.
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- Quality-driven
management and employee commitment enable us to
succeed.
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Quality
Standards
DOING THINGS
RIGHT
Robust and
Efficient Processes
DOING THE
RIGHT THINGS
Effective
Data-Driven Business Decisions – Value Based Six Sigma
The TDS
commitment to quality is demonstrated through
our
the
use of Value Based Six Sigma (VBSS) methodology and tools throughout
the organization. In fact, nearly half of the company’s employees
are actively engaged in Six Sigma as either Black Belts or Green
Belts (Certified or In-Training). This certification and training
process provides the organization and our employees, a focus as well
as the tools to work leaner and smarter in order to be more
efficient and cost effective for both
TDS and our customers.
The result is
less time and effort spent by your employees resolving freight and
shipping issues and more time to handle the varying needs of your
company’s daily operations. Through Voice of the Customer
feedback, TDS drives corrective and preventive actions that
further benefit the entire client base.
Quality Management
Process Model
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| Click
here
to view PDF version of Process Model . |
Value Proposition
TDS Corporate
Services
ensures you
receive cost effective, efficient and reliable freight,
telecommunications, non-product (indirect) supply and invoice processing
services. By leveraging our strong and long standing relationships
with carriers and service providers, TDS can provide your
company with high quality service at competitive rates, ensuring you
the most value for your dollar. TDS provides you with
comprehensive price auditing information and total invoice accuracy.
TDS also provides customized reports and back-up
documentation for every step of the payment process.
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